All pricing for our store is listed in United States dollars (USD). We charge in USD which is displayed next to the price in the checkout.

We want ALL our customers to be comfortable with what they are paying before they pay us! That is why we show "USD" next to the price before you pay us.

We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. We also accept Google Pay and Apple Pay!

Simply go to the checkout, and on the first page of the checkout there will be a box for you to enter your discount code in - make sure to click "Apply".

This is offered before the payment page so you’re totally aware of how much you can save.

Your privacy and security is our highest priority. We use an extremely secure and highly encrypted system (SSL encrypted) that is designed to protect customers.

Yes, we are proud to offer FREE worldwide shipping!

Think your order might be lost in transit? Although our courier quotes us 5 - 18 business days for international delivery, sometimes life happens and they aren’t able to deliver within this time frame. If your order isn’t delivered within 18 business days, please contact us and we will follow this up with the courier.

Please note: we have a 2 - 5 business day processing time. If we are experiencing a high volume of orders, processing times and shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You can track your order, here.

If you are experiencing any issues with tracking your order, or just have a question, please don't hesitate to reach out to our customer support team at hi@chestbinder.co. We're always here to assist you!

We offer free worldwide shipping for all orders.

All orders made before 2:00PM are processed within 2 - 5 business days. Orders are not shipped or delivered on weekends or
holidays.

For accurate shipping times based on your location and shipping method, please visit our Shipping Policy or contact us at hi@chestbinder.co

When we are experiencing high order volume (this tends to be during sale periods), order processing will likely take longer. We assure you that we are working as hard as possible to get your order shipped to you as soon as possible.

If you've entered the wrong shipping address, you have the ability to change it for 6 hours after your order has been placed.

To edit your shipping address, click the "edit" button that is displayed next to your shipping address on the "Order Status" page and enter your updated shipping address.

*Please note: If you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!

You can read our shipping policy here.

Yes, we offer returns and refunds. For more information about returns and refunds, please read our Return and Refunds policy.

You can read our refund policy, here.

Something not quite right with your order? Don’t worry, our friendly customer care team is ready to spring into action!

You can contact us at hi@chestbinder.co

Emailing us is the way to go! Our email contact is hi@chestbinder.co. We do our best to respond to all emails within 1 business day. If we are experiencing high order volume (usually during sale periods), our response time may take longer than usual.