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Nipple Covers Customer Reviews
We think you'll love the Nipple Covers! But don't take it from us – read what our customers are saying! Reviews are opinions of our customers. Individual experiences may vary.
- PTPhoebe T.Verified BuyerI recommend this productRated 5 out of 5 stars5 Stars
I'm super happy to get them. Not thought I could receive them so quickly but they made me surprised. So convenient to use and they are super tough, they have the perfect glue so it doesn't come out or take off. I'll buy again
We hope so! We're pleased to say that we can ship to most countries, but not all. Some of the countries that we ship to most often include:
- the United States
- New Zealand
- the United Kingdom
Please note that this isn't an exhaustive list of every single country we ship to. These are just countries that we tend to receive orders from/ship to the most.
How can I see all the countries you ship to? All countries that we ship to are displayed at the Checkout in the Country/Region dropdown which is in the Shipping section. If a country or region isn't there, it means that don't ship to it.
If your Country/Region is in the dropdown, it means that we can ship to you.
Side note: In order to proceed in the checkout to place your order, you'll need to select your Country/Region from the dropdown.
We offer free shipping to all countries that we ship to! Please note that this doesn't include taxes/duties, etc. These fees charged during or after shipping are the responsibility of the customer.
Yes, once your order has been shipped, you will receive a Shipment Confirmation email which will contain your order tracking number(s). You can track your order on the shipment carriers website or using our 'Track My Order' page, here.
If you need any help with tracking your order, please don't hesitate to email us at email@example.com. Our team is here to help!
Oh no! If by chance you received a faulty, defective, damaged or incorrect product or if there's another issue with your order/product – firstly we can't apologise enough for this! You can rest assured that our team will get this sorted for you right away. If you've received a faulty/defective product we'll be more than happy to send out a replacement or refund your purchase! Please contact our team so that we can work together with you to find the best resolution for you! At Chest Binder Co, we take pride in our rigorous product quality and order accuracy checks before sending out any orders. But we understand that sometimes we make an error. In these cases, not only will we take accountability for it; we'll do everything we can to avoid making the mistake in the future and of course, offer you a full refund or replacement or
If by chance you receive a defective or incorrect item, please contact our customer support team at firstname.lastname@example.org or through our contact us form so that we can resolve this for you!
How does the process work for refunds/replacements if I get a defective/faulty product?
If you receive a defective/faulty or incorrect item, we're happy to accept the product back and issue a full refund. We won't always ask you to send the product back – in some cases we will issue you a refund or send out a replacement depending on which you prefer. But this can vary depending on the issue. If we do ask you to send the product back, you can rest assured that we'll cover the return shipping fees and provide helpful instructions and guidance along the way!
To initiate your return/refund request, please email our customer care team at email@example.com as soon as you notice the defect/issue. In these cases, we encourage you to contact us sooner rather than later! Our customer support team will do their best to resolve any issues like this promptly and with as little inconvenience to you as possible.
What happens if I receive an incorrect product?
If you've received an incorrect product, please let us know right away so that we can send you out the correct product! You can rest assured that we will also upgrade the shipping for you when we send out the correct one (at our expense) for this inconvenience! In these cases, please contact us as soon as you realise/open the package so that we can get this sorted for you right away.
What happens if my product hasn't arrived yet and it's past the estimated delivery date?
If you didn't receive your order by the estimated delivery date, please let us know by email at firstname.lastname@example.org and we'll investigate what's happened right away! In these cases, if your package has been lost by the courier/gone missing in transit, we'll promptly send out a replacement via express post or issue you a full refund of the item(s) that haven't arrived! Rest assured, we are committed to resolving any and all delivery issues swiftly and with as little inconvenience to you as possible.
If your issue wasn't answered here, don't worry! These are just some common scenarios when it comes to order issues. If you have a question/concern about any order issue or anything at all, please don't hesitate to contact us.
If you have any questions about our Returns and Refunds policy, you can read it here. You can also read our Shipping Policy here.
Have a question or need some help? We're here to support you. Please contact us using our contact information below.
- Email address:
Our email address is email@example.com. You can expect a response from our customer support team within 1-2 business days when you email us!
- Phone number:
Our phone number is +61 7 3062 8411. We are available Monday-Friday, 9am-5pm AEST.
- Physical mailing address:
Our mailing address is: Chest Binder Co, Level 1, Suite 472/241 Adelaide St, Brisbane City, 4000, Australia
- Contact form:
You can also contact us using the contact form here. Helpful tip: Contact form messages go straight through to our email/ticket management system, so if you send us a message through our contact form, our team will respond to it just as fast as if you sent us an email.
We typically respond to all enquiries within 1-2 business days. If we're experiencing high email/message volume (typically during sale periods or holiday events), our response time may be slightly delayed. If this is the case, we will notify you and ask that you please allow a little bit longer to receive a response from us – if this is the case, you can rest assured that the estimated response time will be stated in the email and our customer support team will always try to get back to you as quickly as possible! :)
Helpful tip: you can check out our Frequently Asked Questions for instant answers to common questions we receive.
UPDATE: We're so excited to announce that we've launched a brand new Help Center to continue doing our very best to provide the best shopping experience that we can for all our customers and that includes offering amazing customer support! You can check out our new help center here: Help Center 2.0. Please note that we are still working on it and adding more information to answer as many questions as we can to make shopping with us as seamless and easy as we can for all our customers. With the Help Center 2.0, you can search for your questions and also find our contact information there. We also have a live chat option which is still in progress but you can contact us through it and we will receive your messages! We can't thank everyone enough for the amazing support we've received. We are committed to always trying to make our shopping experience the best we can for our customers!!